55jili Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 55jili ("55jili", "we", "us", "our") collects, uses, stores, and discloses personal information about individuals ("you", "Player", "User") who access or use the 55jili website and gaming platform at 55jili.club.

55jili is committed to protecting the privacy and personal data of all players, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering an account on 55jili, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 55jili platform.

2 Data We Collect

55jili collects personal data in the following categories:

2.1 Registration Data

When you create a 55jili account, we collect: full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility (21 years of age or older), and set up your account.

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we may collect copies of government-issued identification documents such as your PhilSys National ID, passport, driver's licence, SSS/GSIS ID, or other valid Philippine government IDs. We may also collect a selfie or liveness check image for biometric verification purposes.

2.3 Financial Data

When you make deposits or withdrawals, we collect transaction details including payment method type (e.g., GCash, PayMaya, BPI, BDO, Metrobank, debit card), transaction amounts in Philippine Pesos (PHP), and transaction timestamps. We do not store full payment account credentials — these are handled by your payment provider.

2.4 Gaming Activity Data

We collect records of your gaming activity on 55jili, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting.

2.5 Technical Data

We automatically collect technical information when you access 55jili, including: IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is used for security, fraud prevention, and platform optimisation.

2.6 Communications Data

If you contact 55jili support via live chat or email, we retain records of those communications to resolve your query and improve our service quality.

3 How We Use Your Data

55jili uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 55jili account, including verifying your identity and eligibility.
• Transaction Processing: To process deposits and withdrawals in Philippine Pesos (PHP) via your chosen payment method.
• Legal Compliance: To comply with Philippine anti-money laundering laws, PAGCOR regulatory requirements, and any lawful order from a competent Philippine authority.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to enforce self-exclusion requests and deposit limits.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Platform Improvement: To analyse usage patterns and technical performance data to improve the 55jili platform, fix bugs, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.

55jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable Philippine law.

4 Legal Basis for Processing

55jili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your 55jili account and provide gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR licensing conditions, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for 55jili's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

55jili does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the 55jili platform, including payment processors (e.g., GCash, PayMaya, BPI, BDO), identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 55jili's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

5.4 Fraud Prevention

We may share data with fraud prevention agencies and other gaming operators where necessary to detect and prevent fraud, money laundering, or other illegal activity, as permitted by applicable Philippine law.

6 Cookies & Tracking Technologies

55jili uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:

• Essential Cookies: Required for the platform to function correctly, including session management and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the 55jili platform, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Preference Cookies: Used to remember your platform settings and preferences, such as language and display options.

55jili does not use third-party advertising or retargeting cookies. You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the 55jili platform.

7 Data Retention

55jili retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and KYC Data: Retained for a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming Activity Logs: Retained for a minimum of three (3) years from the date of each gaming session.
• Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for an ongoing dispute.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year thereafter as evidence of consent.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 55jili will securely delete or anonymise the data.

8 Data Security

55jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 55jili platform.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Regular security audits, vulnerability assessments, and penetration testing.
• Two-factor authentication (2FA) available for all player accounts.
• Intrusion detection systems and 24/7 security monitoring.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 55jili will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by Philippine law.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 55jili:

• Right to be Informed: The right to know what personal data 55jili collects about you and how it is used — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data 55jili holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 55jili support team via live chat or email. We will respond to all data rights requests within thirty (30) days, as required by Philippine law. We may need to verify your identity before processing your request.

10 Children's Privacy

The 55jili platform is strictly for adults aged 21 years and above, in accordance with Philippine gaming regulations. 55jili does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data, we will immediately close the account, delete the data, and report the incident as required by applicable law.

11 Third-Party Links

The 55jili platform may contain links to third-party websites or services, such as payment provider portals. 55jili is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through links on the 55jili platform. This Policy applies solely to data collected by 55jili.

12 Changes to This Policy

55jili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 55jili platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the platform and may request account closure.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 55jili, please contact our Data Privacy Officer:

• Live Chat: Available 24/7 inside your 55jili account dashboard
• Email: [email protected]

For concerns about your data privacy rights under Philippine law, you may also contact the National Privacy Commission (NPC) of the Philippines through their official channels.

For responsible gaming support, deposit limits, or self-exclusion requests, please visit our Responsible Gaming page.